---
title: How do I book a telehealth consult?
description: The HealthScreen Preventative Health Consult is delivered via telehealth. Find out how to book your video consultation online, what to expect, and how to prepare before your appointment.
---
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2. [Preventative health consult](https://help.healthscreen.com.au/preventative-health-consult?hsLang=en)
July 6, 2026
# How do I book a telehealth consult?
The HealthScreen Preventative Health Consult is delivered as a **telehealth appointment** — a video consultation conducted online with one of our experienced physicians. There is no need to travel to a clinic for this session.
**How to book** You can book your Preventative Health Consult in the following ways:
- **By phone:** Call our team on **1300 03 1300** and we will assist you with booking.
- **Via the online quiz:** HealthScreen's eligibility quiz at **healthscreen.com.au** will recommend the most appropriate pathway for you based on your responses — including the Preventative Health Consult if it is the best fit. You can proceed directly to booking from the quiz outcome screen.
**What happens after I book?** Once your booking is confirmed, you will receive a confirmation email containing your appointment details and a secure video link for your consultation. The video platform used by HealthScreen is **Coviu** — a purpose-built Australian telehealth platform that is secure, easy to use, and requires no software installation.
**How do I access the video call?** At your scheduled appointment time, simply click the link provided in your confirmation email. No account creation or software download is required. The call works directly in your web browser on a desktop, laptop, or mobile device.
**What do I need to prepare?**
- A device with a working camera and microphone (laptop, desktop, tablet, or smartphone)
- A stable internet connection
- A quiet, private space where you can speak freely with your physician
- Any relevant medical records, prior test results, or medication lists you would like to share
If you have any difficulty accessing your telehealth link, contact our team on **1300 03 1300** or at **[admin@healthscreen.com.au](mailto:admin@healthscreen.com.au)** and we will assist you.
- [Getting Started](https://help.healthscreen.com.au/getting-started?hsLang=en)
- [Programs and pricing](https://help.healthscreen.com.au/programs-and-pricing?hsLang=en)
- [Booking, payments and refunds](https://help.healthscreen.com.au/booking-payments-and-refunds?hsLang=en)
- [Screening tests and diagnostics](https://help.healthscreen.com.au/screening-tests-and-diagnostics?hsLang=en#main-content)
- [MRI](https://help.healthscreen.com.au/screening-tests-and-diagnostics?hsLang=en#mri)
- [Biomarkers and ECG](https://help.healthscreen.com.au/screening-tests-and-diagnostics?hsLang=en#biomarkers-and-ecg)
- [Other Scans and Tests](https://help.healthscreen.com.au/screening-tests-and-diagnostics?hsLang=en#other-scans-and-tests)
- [Preparing for your appointment](https://help.healthscreen.com.au/preparing-for-your-appointment?hsLang=en)
- [General FAQs](https://help.healthscreen.com.au/general-faqs?hsLang=en)
- [Your results & report](https://help.healthscreen.com.au/your-results-report?hsLang=en)
- [Preventative health consult](https://help.healthscreen.com.au/preventative-health-consult?hsLang=en)
- [Nutrition & follow-up care](https://help.healthscreen.com.au/nutrition-follow-up-care?hsLang=en)
- [Privacy & Data Handling](https://help.healthscreen.com.au/privacy-data-handling?hsLang=en)
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