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Is a deposit required to secure my booking?

A deposit of $750 is required at the time of booking to secure your HealthScreen appointment. This deposit is collected upfront and contributes toward the total cost of your assessment, it is not an additional fee.

When is the deposit due? The deposit is payable at the time of booking. Your appointment will not be confirmed until the deposit has been received.

How is the deposit applied? The $750 deposit is deducted from the total cost of your diagnostic program. The remaining balance is payable at the time of your assessment.

Is the deposit refundable? Whether your deposit is refundable depends on when you notify us of a cancellation:

  • More than 5 business days before your appointment: We may offer a refund of your deposit or reschedule your appointment.
  • Less than 5 business days before your appointment: The deposit is non-refundable.

For full details on cancellations and rescheduling, please refer to our cancellation and rescheduling policy here. 

If you have any questions about the deposit or payment process, contact our team on 1300 03 1300 or at admin@healthscreen.com.au.